Practus’ assisted the EdTech company in ensuring monthly hard close in T+6 and drawing a detailed CRM specification document.
| Client Name | Industry | Ownership | Management | No. of Employees | ROI On Fee | Size | Project Duration |
| EdRC | Edtech | PE-Backed | Professional | 25 | 4.7x | $1 million | 12 Months |
About The Company
EdRC founded in the year 1993, is a medical education company focused on developing teaching and learning aids targeting both B2B and B2C healthcare education. The chain is PE invested.
Practus’ Role
- Developed business process flowcharts mapping ‘As-Is’ process providing a view on how these would interact with their content management and learning management systems.
- Created an ERP specification document based on each stakeholder’s/HoD’s understanding their respective expectations from the new ERP – covered sales, finance, HR, learning management system, and so on.
- Evaluated multiple CRM and ERP partners.
- Developed a comprehensive compliance calendar and reported on key compliance statuses.
Impact Delivered
- Customers save 60% of their time when accessing content after receiving assistance in digitalizing the content.
- Zero compliance failures resulting in no interest and penalties.
- Ensuring monthly hard close in T+6 with an overall saving of 8 days.
- Closing all observations highlighted during due diligence by the PE Investors.
- Drew up a detailed CRM specification document.
