Practus’ assisted the EdTech company in ensuring monthly hard close in T+6 and drawing a detailed CRM specification document.

Client NameIndustryOwnershipManagementNo. of EmployeesROI On FeeSizeProject Duration

Professional254.7x$1 million12 Months

About The Company

EdRC founded in the year 1993, is a medical education company focused on developing teaching and learning aids targeting both B2B and B2C healthcare education. The chain is PE invested.​

Practus’ Role

  • Developed business process flowcharts mapping ‘As-Is’ process providing a view on how these would interact with their content management and learning management systems.​
  • Created an ERP specification document based on each stakeholder’s/HoD’s understanding their respective expectations from the new ERP – covered sales, finance, HR, learning management system, and so on.​
  • Evaluated multiple CRM and ERP partners.​
  • Developed a comprehensive compliance calendar and reported on key compliance statuses.

Impact Delivered

  • Customers save 60% of their time when accessing content after receiving assistance in digitalizing the content.​
  • Zero compliance failures resulting in no interest and penalties.​
  • Ensuring monthly hard close in T+6 with an overall saving of 8 days.​
  • Closing all observations highlighted during due diligence by the PE Investors.​
  • Drew up a detailed CRM specification document.​